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Down:
The Career Express
- Spring 2005 articles
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| |
STEPS to Successful Career
Planning
|
 | The STEPS model - Implementation
 | How to market yourself
Resumes that get results
 | Combination Sample |
|
|
YOUR
NAME
|
Street
Address |
Phone
number |
|
City,
State Zip Code |
E-mail
address |
OBJECTIVE
A Supply Chain
Management/Purchasing position
EDUCATION
|
Bachelor
of Science, Supply Chain Management |
GPA
3.40 |
May,
2002 |
Arizona
State University, Tempe, AZ
SUMMARY
OF QUALIFICATIONS
|
Five
years experience in retail focusing on quality customer
care |
|
Leadership
skills demonstrated through participation in academic team
projects and work experience |
|
Excellent
communication and decision-making skills due to recent
years working with public to solve problems
|
SUPPLY
CHAIN MANAGEMENT PROJECTS
Purchasing/Supplier
Management
|
Researched
Supply Chain Management in the Wall Street Journal
and related current issues to class study |
Productivity/Quality
Management
|
Presented
a group paper demonstrating various aspects of Quality
Management and compared different levels of customer service |
Materials
Management
|
Presented
a group paper that represented an internal materials audit
of a local aerospace firm |
Traffic/Logistics
Management
|
Presented
a group paper focusing on the inbound logistics of trailer
house manufacturing |
|
Analyzed
the tradeoff between warehouse and transportation costs
|
PURCHASING
INTERNSHIP
| Buyer, Salt
River Project, Tempe, AZ |
Summer,
2001 |
|
Successfully
negotiated with suppliers for the purchase of materials to
ensure lowest total costs |
|
Interacted
with a wide range of suppliers on quality, delivery and
invoice issues to satisfy both parties |
|
Reviewed
customers’ requirements and communicated them to
suppliers and successfully met customer needs |
|
Participated
as a member of the National Association of Purchasing
Management by attending meetings and assisting with
decision-making
|
EXPERIENCE
| Bartender, P.F.
Chang’s, Tempe, AZ |
July 1999 -
Present |
| Bartender,
McDuffy’s Sports Bar, Tempe, AZ |
June 1997- April
1999 |
|
Assist
up to 300 customers during a four-hour time period in a
fast paced, stressful environment |
|
Troubleshoot
bar inventory issues, ordering supplies regularly to
maintain appropriate inventory levels crucial for
effective customer service |
|
Problem-solve
and negotiate a diversity of customer service issues by
assessing problem situations and using conflict resolution |
|
Hire,
train, and supervise bar staff of six in accordance with
company policies, procedures, health and safety
regulations, and customer service skills |
| Customer
Service Specialist,
Osco Drug Stores, Scottsdale, AZ |
Nov. 1995-May
1997 |
|
Interacted
with customers in all areas, including customer service,
general merchandise, and pharmacy sales |
|
Solved
customer and supplier inquiries, concerns, and
transactions in person and via the telephone |
|
Performed
merchandise sales, inventory control, and store
maintenance daily
|
COMPUTER
SKILLS
Materials
Logistics Information System, Windows 98, Microsoft Word, Excel,
PowerPoint, Access, Internet, HTML, C++, Java |
|
|
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